Reviewed · CHEESE DAIRIES & FONDUE NIGHTS

Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell

3.0 · 12 reviews From $125 Operated by Keytours (Switzerland) · Bookable on Viator
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Two Swiss cravings, one full day: chocolate and cheese. This tour strings together a Zurich open top bus morning-style city loop, then a countryside drive to the Chocolarium and the Appenzeller Schaukäserei. You finish with time to wander Appenzell, plus a chance to see St. Gallen’s UNESCO cathedral.

I love the built-in pacing. You get a city orientation first, then you swap streets for smells, samples, and hands-on chocolate and cheese exhibits. I also like that the group stays small, max 27 people, so the day feels more like a shared trip than a cattle line.

One drawback to plan for: the cheese stop can be more museum-like than factory-live. On some days, production may be finished when you arrive, so your best bet is to focus on the guided exhibits, tastings, and photo moments rather than expecting nonstop vats running.

Key things to know before you go

Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell - Key things to know before you go

  • Two included food stops: Chocolarium admission and Appenzeller Schaukäserei entry with tastings
  • Zurich by open top bus: a 1-hour audio guided loop for quick orientation
  • Small group size: up to 27 travelers with a driver-guide in an air-conditioned vehicle
  • Real-world timing matter: the cheese and chocolate visits depend on daily schedules
  • Appenzell time with season limits: shops may be closed, so think photos, streets, and views
  • Lunch is on your own: you’ll want a plan for the middle of the day

Zurich by red open top bus, then straight into Swiss food mode

Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell - Zurich by red open top bus, then straight into Swiss food mode
The day starts in Zurich the easy way. You meet at the Zurich Bus station on Ausstellungsstrasse, and board a red open top bus for a 1-hour, audio guided city loop. It is the kind of first step that helps you later, because you’re not guessing where things are once you are on foot.

What I like here is that the bus route hits both landmarks and context. You’ll pass the Zurich station area, a huge railway junction in the city center, and you’ll glide past the lake for that quick Lake Zurich atmosphere. The drive also includes sights tied to Swiss engineering and institutions, like the Urania Observatory, which opened in 1907 and was the first concrete building in Zurich. Another highlight is the Urania area viewpoint, plus the FIFA headquarters complex, which opened in 2016 with a large exhibition space for football fans.

If you like stopping points that give you something to look at through glass and then later remember, this portion works. You get variety in a short time window, without needing to navigate transit or parking.

Chocolarium in Flawil: what the Factory of Happiness experience is really like

Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell - Chocolarium in Flawil: what the Factory of Happiness experience is really like
After the Zurich loop, you get a countryside ride of about 1 hour 20 minutes to Flawil for the Chocolarium. This is one of the most straightforward included stops on the day: admission is included, and the visit runs around 1 hour.

At the Chocolarium, your focus is on how chocolate gets from raw ingredients to the finished bar. Expect interactive exhibits and chocolate making history, with a bean-to-bar story line. The tour format includes guided elements and hands-on components, plus tastings, which is where the experience becomes less like a museum lecture and more like your taste buds doing the reviewing.

Here’s the practical side: if you come in hungry (in a good way), plan to pace yourself during tastings. Chocolate can go from fun to too-much fast. Also, this is a “show and taste” attraction more than a quiet, slow factory. It is designed for visitors, with enough activities to keep a mixed-age group engaged.

One more note: some people found the chocolate visit more self-paced than speech-heavy, and that is fine. If you prefer audio and visual learning, you’ll probably enjoy it. If you want lots of in-depth commentary, you might have to rely more on the on-site material than on a roaming storyteller.

Appenzeller Schaukäserei: centuries-old style, with modern museum reality

Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell - Appenzeller Schaukäserei: centuries-old style, with modern museum reality
Next comes the Appenzell cheese stop, the heart of the “chocolate and cheese” promise. You drive about 30 minutes from Flawil to the Appenzeller Schaukäserei, and the visit lasts about 1 hour 30 minutes with admission included.

What the experience is designed to show you is the craft behind Appenzeller cheese. You’ll be around displays and exhibits that explain the process, from milk vats to aging cellars, and you’ll learn why Appenzeller has its distinct character based on natural ingredients and traditional techniques. You also get samplings of the cheese at different maturity stages, which is actually a smart way to understand flavor changes without needing to wait years.

Now for the reality check. Some feedback pointed out that by the time groups arrived, production had stopped for the day. Other messaging about the site also suggested that hygiene measures mean you may not see the production floor in the fully hands-on way people imagine from the word factory. So do not build your day around the expectation of watching live creation start to finish.

Instead, treat it like a guided food education with tastings. If you enjoy learning through exhibits and then confirming the lesson with samples, you’ll get your money’s worth here.

Appenzell on your own: streets, frescoes, and that Swiss small-town feel

Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell - Appenzell on your own: streets, frescoes, and that Swiss small-town feel
After the cheese stop, you head to Appenzell for free time. This is the payoff part for many people: you get to translate what you learned into a stroll through the town itself.

Expect cobblestone streets and colorful buildings with frescoes. You’ll have a chance to visit Landsgemeindeplatz, the place associated with the annual open-air assembly, which gives Appenzell a civic identity beyond postcards. And with the Appenzell Alps nearby, you can aim for scenic views if you have the energy.

Here’s the seasonal consideration you should respect. The tour description notes that many shops in Appenzell may be closed at this time of year, and sunsets are earlier. That doesn’t make the town less charming, but it does mean your time is better spent on atmosphere, photos, and relaxed wandering, not on assuming you can browse every store.

Practical tip: wear shoes that work on stones and uneven sidewalks. Appenzell is walkable, but the ground is not always flat and smooth.

St. Gallen photo time and the UNESCO cathedral moment

Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell - St. Gallen photo time and the UNESCO cathedral moment
The overview for this tour includes a stop in St. Gallen after the cheese visit, with time for photos and sightseeing. You’ll be able to see notable sites, including the St. Gallen Cathedral, a UNESCO World Heritage Site, with a stop lasting about 30 to 45 minutes.

This is one of those “small window, big payoff” moments. The cathedral area can be breathtaking even if you only have enough time for a few photos and a quick look around. It also breaks up the day so it’s not only about food stops.

Timing matters, though. If your day’s schedule has been adjusted for earlier sunsets, you may end up taking photos under lower light. That can still look great, especially if you aim for the cathedral from a few angles rather than trying to capture everything at once.

Price and value: is $125.66 fair for an 8 to 9 hour day?

Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell - Price and value: is $125.66 fair for an 8 to 9 hour day?
At $125.66 per person, this is not a budget day trip. You should think of it as a bundle of transportation plus two paid admissions plus guided handling.

Here is what is clearly included:

  • Zurich city tour by open top bus, with audio guidance for about 1 hour
  • Chocolarium admission, about 1 hour
  • Appenzeller Schaukäserei admission, about 1 hour 30 minutes
  • Driver-guide support, an air-conditioned vehicle, and time in Appenzell

Lunch is not included, so budget for at least a snack or a sit-down meal somewhere during the day.

Why this bundle can be good value:

  • You are paying for convenience. One vehicle handles Zurich, Flawil, Appenzell, and the return drive.
  • You get structured time inside two major food attractions, which often cost money on their own.
  • You also get guided city orientation in Zurich, which can save you time if you are only in town for a short stay.

Why it can feel overpriced to some people:

  • If you crave the behind-the-scenes, live production vibe, the cheese stop may feel more like an exhibit with tastings than a full factory show floor.
  • The day includes long stretches of transit. Even with great stops, you still spend time on the road.
  • If your guide style is more quiet or less explanatory, the “driver-guide” role might not add much beyond logistics.

Who this tour suits best, and who should skip it

Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell - Who this tour suits best, and who should skip it
This is a good fit if you:

  • Want a single-day food-and-sight combo without planning routes or tickets
  • Enjoy guided orientation in Zurich, even if you’re not staying long
  • Love chocolate tasting experiences and want structured learning at the Chocolarium
  • Like small-town wandering in Appenzell, not just a quick photo stop

You might want to skip it if you:

  • Need lunch provided, because meals are on your own
  • Plan your trip around watching live cheese making start to finish
  • Get impatient with road time, since the day includes multiple drives of 30 minutes to 1 hour 20 minutes

One small comfort factor: with a maximum of 27 travelers, you are less likely to feel squeezed into an overcrowded bus experience.

Should you book the Zurich bus, chocolate, and cheese day trip?

I’d book it if your top priorities are two included food attractions, a guided Zurich orientation, and a relaxed free-time stroll in Appenzell. It is the kind of day that works well when you want Swiss flavors without turning your vacation into a logistics project.

But I would book with your eyes open. The best approach is to treat the cheese stop as a tasting and exhibit-focused experience, not a guarantee of live factory production. Also, bring a snack mindset, because lunch is not included and the day timing can be tight.

One more piece of practical advice: if having an enthusiastic guide matters to you, consider the day a “depends on the guide” situation. In the feedback for this tour, people have praised a guide named Thanasis for being entertaining and helpful, and that kind of guide energy can make the day feel smoother and more meaningful.

If you want a fun, structured Swiss food day with city views and small-town charm, this tour checks the boxes. If you want purely hands-on production and lots of expert narration, you may be happier choosing a more specialized food tour or a different schedule.

FAQ

How long is the Zurich open top bus, chocolate, and cheese tour?

The total tour duration is listed as about 8 to 9 hours.

What is the price per person?

The price is $125.66 per person.

Is lunch included?

No. Lunch is not included.

Are the Chocolarium and cheese factory admissions included?

Yes. Admission to the Chocolarium and the Appenzeller Schaukäserei is included.

Where does the tour start?

The tour starts at the Zurich Bus station, Ausstellungsstrasse 5, 8005 Zürich, Switzerland.

What kind of ticket do I receive?

You get a mobile ticket.

Is there free time in Appenzell?

Yes. There is free time in Appenzell included.

How big is the group?

The tour has a maximum of 27 travelers.

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